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Watch Out for These 4 Client Comments

August 14, 2012 by The Northwest 3L 2 Comments

Law clients can say stupid things. That doesn’t mean their attorney should reciprocate.

Filed Under: Columns, Lawyer Tagged With: client service, clients

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Client Profiling Is Right

September 13, 2011 by Namby Pamby 4 Comments

In all honesty, I can usually predict within the first sentence if a potential client has a legitimate case or not.

Filed Under: Lawyer, The Namby Pamby Tagged With: client service, clients

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I Am Just Here to Help

August 30, 2011 by Namby Pamby 3 Comments

We need more lawyers counseling lawyers on how to react when they have the opportunity to do something stupid.

Filed Under: Lawyer, The Namby Pamby Tagged With: client service, email, job interviews

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The Worst Client Ever Apologizes to His Lawyer

June 7, 2011 by Namby Pamby 2 Comments

I recently bought a condo. [Pause for applause] The process, from looking to offering to buying, was anything but smooth sailing. My search for a place began in November. I quickly found a place that I wanted the offer was accepted. That was the first week of December, and I just moved in the last…

Filed Under: Columns, Lawyer, The Namby Pamby Tagged With: apologies, client service, clients

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